Evaluating an employee using the 360 degree
feedback process is basically a simple idea. A group of maybe
five or six people who deal internally with the employee provide
feedback on areas such as communications and attitude, using a
simple form.
The results are compiled and analyzed for areas of strength and
weakness. So far so good- however the forms have to be designed,
printed, distributed, monitored to make sure they are returned,
and then the results have to be compiled and summarized. Which is
a lot of work and can take up a great deal of time.
AllPoints simplifies and automates this process into a system any
company can use. AllPoints feedback contains 5 different
performance surveys, 15 performance categories, and over 200
evaluation question. Once the employee list has been fed in, the
forms can be printed out with the appropriate names and
department details already filled in, and each of the five types
of forms (such as the popular Sales and Marketing one) can be
editing to suit the needs of the individual company.
Monitoring the response returns is easy with AllPoints, and
filling in the results is a very quick and simple job. The most
powerful aspect of AllPoints is the reporting, which has been
designed thoughtfully and with a real understanding of the needs
of a manager when evaluating and monitoring staff. The reports
available can show how performance is improving (or declining)
and automatically calculate average scores, overall scores and
the individual score for each area of performance such as
communication skills or customer focus.
AllPoints would be a lot better with mouse-over ToolTips, they
are standard in Windows software now and I kept leaving my mouse
on icons waiting for them to tell me what they did. The Help file
is good, plain English and easy to understand, but like most
people I click first and read help later!
AllPoints takes a complex and time-consuming process and turns it
into a quick, easily managed and useful management tool.